Are you frustrated because Alexa isn’t playing your favorite radio stations? Well, don’t worry, we’ve got you covered!
In this article, we will show you some simple troubleshooting methods to fix the issue. First, we’ll guide you through updating the Alexa app and installing radio tuning skills.
Then, we’ll help you open a specific skill to play music on Alexa. If you’re encountering errors like ‘I’m having trouble contacting…’ or ‘Something went wrong,’ we’ll provide troubleshooting tips for that too.
So, let’s get started and get your radio stations playing again!
Updating the Alexa App and Installing Radio Tuning Skills
To update your Alexa app and install radio tuning skills, check for updates in your app store and install skills like TuneIn or MyTunerRadio. These skills will allow you to easily tune in to your favorite radio stations using Alexa.
Once you have updated your app and installed the necessary skills, open the Alexa app and tap on ‘More,’ then go to ‘Skills & Games.’ Look for ‘Music & Audio’ under Feature Categories and search for radio. Enable the desired radio skill to use it.
Now, you can simply ask Alexa to play a specific radio station using the enabled skill. It’s a convenient and easy way to enjoy your favorite radio programs through your Alexa device.
Opening a Specific Skill to Play Music on Alexa
Try commanding Alexa to play music on a specific skill name to open the desired skill for playing music. Sometimes, Alexa may only open the Amazon Music application, which can be frustrating.
To resolve this, check if the skill you want to use has the Alexa Skill Kit trigger. If it does, you can enable testing through the Alexa Skills Kit Developer Console and link the skill to your account using the Alexa app.
If you encounter any issues with Alexa saying ‘I’m having trouble contacting…’ or ‘Something went wrong,’ make sure the skill has the Alexa Skill Kit trigger, check your internet connection, and power off and on the Alexa device. Additionally, ensure that the skill returns the correct response to the Get playable content request and that the distribution information is set correctly.
If Alexa announces what will be played but immediately says ‘Something went wrong,’ validate the skill’s response and check for errors using the ASK CLI. To verify if Alexa is sending Music skill API requests to your skill, send all skill logs to CloudWatch and check the logs for data. Make sure Alexa is consistently sending requests to your skill and use the CloudWatch logs to troubleshoot any issues.
Lastly, verify if the skill is receiving the expected requests.
Troubleshooting ‘I’m Having Trouble Contacting…’ or ‘Something Went Wrong’ Errors
Check if the skill you want to use has the Alexa Skill Kit trigger to troubleshoot the ‘I’m having trouble contacting…’ or ‘Something went wrong’ errors. These errors often occur when there is an issue with the connection between Alexa and the skill.
First, make sure that the skill has the necessary trigger to communicate with Alexa. You can check this using the Alexa Skills Kit Developer Console.
Additionally, verify that your internet connection is stable and try power cycling your Alexa device.
If the issue persists, ensure that the skill is returning the correct response to the Get playable content request.
Finally, double-check the distribution information in the skill to make sure it is set correctly.
Troubleshooting ‘Something Went Wrong’ After Alexa Announces What Will Be Played
When troubleshooting the ‘Something went wrong’ error after Alexa announces what will be played, ensure to get the valid response to the initiate response request.
This error can occur when the skill fails to provide the necessary information to continue playing the requested content. To resolve this issue, you need to check if the skill is returning the correct response to the Get playable content request.
You can use the ASK Validate command to evaluate the skill’s response and identify any errors. Additionally, you can use the ASK CLI to check for errors in the skill’s response.
Verifying if Alexa Is Sending Music Skill API Requests to Your Skill
To verify if Alexa is sending Music skill API requests to your skill, follow these steps:
- Send all skill logs to CloudWatch.
- Check the CloudWatch logs to verify data.
By sending your skill logs to CloudWatch, you can easily track and monitor the requests that are being sent to your skill. This will allow you to ensure that Alexa is consistently sending the expected requests to your skill.
Additionally, the CloudWatch logs will provide valuable information that can help you troubleshoot any issues with the requests. By checking the CloudWatch logs, you can identify any errors or inconsistencies in the data, allowing you to address them promptly.