how-to-reset-bose-qc35-ii

Are you having trouble with your Bose QuietComfort 35 II wireless headphones? Don’t worry, we’ve got you covered! In this guide, we will show you how to reset your headphones step by step.

By following these simple instructions, you can quickly resolve issues like connectivity problems, charging or power issues, and sound quality concerns. The best part? You won’t have to re-enter your settings or pair your headphones again.

Let’s get started and get your headphones back on track!

Reasons for Resetting Bose QuietComfort 35 II Headphones

If you’re experiencing issues with connecting your headphones to your PC, phone, or tablet, or if you’re frequently losing connection after pairing, resetting your Bose QuietComfort 35 II headphones might be necessary. Resetting the headphones can help resolve common connectivity issues and restore them to their default settings.

It is a simple process that involves turning off the headphones, connecting them to a wall outlet using a USB charger, and then unplugging the charging cable after a minute. Once you turn the headphones back on, the reset is complete.

Resetting the headphones can also help with problems such as charging or powering on, sound quality issues, and recurring problems that can’t be resolved through basic troubleshooting steps.

Step 1: Turning off the Headphones

To begin the reset process, switch off the headphones using the power button on the right earcup, then wait for 10 seconds.

Turning off the headphones allows them to reset and start fresh. It is an essential step in troubleshooting any issues you may be experiencing with your Bose QuietComfort 35 II wireless headphones. By giving them a brief pause, you are allowing the internal components to reset and potentially resolve any glitches or malfunctions.

After the 10-second wait, you can proceed to the next steps in the reset process.

Step 2: Connecting to a Wall Outlet

After turning off your headphones, you should connect them to a wall outlet using a USB charger and wait for 5 seconds. This step is crucial in resetting your Bose QuietComfort 35 II headphones.

By connecting them to a power source, you ensure that any residual charge is drained, allowing for a fresh start. The USB charger provides a convenient and reliable way to connect your headphones to the wall outlet.

Once connected, give it a few seconds for the reset process to initiate. This action helps in resolving various issues you may be experiencing, such as connectivity problems, sound quality issues, or charging difficulties.

Step 3: Unplugging the Charging Cable

Once the charging cable is unplugged from your headphones, you should wait for 1 minute before moving on to the next step. This step is important because it allows the headphones to reset and clear any residual charge.

During this minute, it is recommended to leave the headphones untouched and avoid any interaction with them. This waiting period ensures that the reset process is complete and effective.

After the minute has passed, you can proceed to the next step, which is turning the headphones back on.

By following this reset guide, you can troubleshoot various issues such as connection problems, charging or power issues, and sound quality problems.

Remember to always refer to the specific reset guide for your Bose QuietComfort 35 II headphones for accurate instructions.

Step 4: Turning the Headphones Back On

Simply press the power button on the right earcup to turn your headphones back on.

After completing the previous steps of resetting your Bose QuietComfort 35 II headphones, it’s time to bring them back to life. By pressing the power button, you’ll initiate the process of turning them on again.

Once you’ve done this, the headphones will start up and be ready to use. It’s a straightforward and simple action that restores functionality to your headphones.

Basic Troubleshooting for Bose QuietComfort 35 II Headphones

To troubleshoot any issues with your Bose QuietComfort 35 II headphones, follow these steps:

  1. Make sure that both the headphones and your device are turned on and charged. This is the basic troubleshooting step that you should always start with.

  2. Once you have confirmed that both the headphones and the device are powered up, check if Bluetooth is turned on and not in Flight mode.

  3. Ensure that the headphones are in close proximity to the device and that audio is playing on the device.

  4. Adjust the volume controls on the speaker, device, and media player to make sure they are not muted or set too low.

  5. If these steps don’t resolve the issue, you can try verifying that the headphones are not paired with another device, unpairing and re-pairing them, or even restarting your device.

  6. If all else fails, you can contact Bose Online Support Page for further assistance.